image

Your operations and processes are fundamental to your company’s ability to deliver value to get you where you want to be.

Evolving marketplace competition and digital technology disruption requires companies to reimagine their operations and processes in a holistic way to stay ahead of competitors and drive desired business outcomes.

Our Operational Excellence practice enables organizations to address these challenges by architecting and delivering world-class business capabilities while acting as a key pillar in any successful business transformation.

Bringing It All Together

Our approach balances delivering immediate improvements with building an operational foundation, which enables ongoing and sustainable improvements. Our goal is to “Think Big, Start Small, and Act Quickly” to enable an agile delivery model within your organization.

WHAT DOES OPERATIONAL EXCELLENCE MEAN TO YOU?

Operational excellence can be a game-changer when it comes to solving many of the competitive challenges that companies face today. Companies that effectively leverage operational excellence to address opportunities and threats have an advantage in the marketplace — and uniquely position themselves to deliver unmatched value to internal and external customers.

Operational excellence has a significant impact on company performance; a key is understanding what you’re trying to achieve. Here are the six primary value drivers for operational excellence:

01
Optimize the use of assets and resources augmented by revenue growth to deliver strong financial results and competitive advantage.
03
image
Adapt rapidly to market opportunities and threats in a cost-effective and productive manner (for example, processes enabled via flexible technology).
02
image
Exceed internal and external customer expectations around quality, customer service and responsiveness while minimizing defects.
04
image
Deliver predictable, repeatable and consistent operational performance
05
image
Enhance visibility of processes and performance through metrics, SLAs, and escalation that allows future issues to be anticipated and corrected proactively.
06
image
Expand and grow operations efficiently without adding resources, headcount, or cost.

What’s client says about our company

Operational Excellence Solutions

Need to ensure efficient workflow and low overhead? Learn about our Sourcing and Procurement capabilities.

Does your supply chain operations put your company on a path toward sustained improvement? Learn more about our Supply Chain service offering.

We can guide you to a Business Anywhere future — one where every interaction is smart and seamless, every process is fully automated and paperless, and everyone is ready for whatever the future holds.

Deep Technical Expertise

Simply put, we couldn’t be where we are today without Centric’s help. The deep technical expertise that every Centric team member has demonstrated, combined with Centric’s partnering approach, has established a foundational RPA capability for Corridor that we can continue to leverage for further growth.

DES VARADY, CEO, CORRIDOR GROUP

Our insight latest news and articles

Get in touch

Ready to get started but not sure where to begin? Let’s figure it out together.