Robotic Process Automation – the Next Step in Software Robotics
The emergence of virtual technology has led to an interesting and valuable tool – Robotic Process Automation. With RPA, Enterprise level organizations can realize a significant boost in overall productivity. The executive IT consultants of CIO Advise have worked with this technology since its introduction and are seeing success with its implementation and use within corporate environments.
What is Robotic Process Automation?
You can think of RPA like an extra worker within your organization – complete with their own virtual workstation. In an RPA instance, the RPA software robot watches the screens of your employees’ workstations and discovers repetitive tasks that it can accomplish more effectively than the human employee. Because the human employee has already shown or “taught” the software robot how to do the work, the software robot can then take over that monotonous, repetitive task – freeing the employee to do more interesting and profitable tasks.
Why Do Enterprise Level Organizations Choose Robotic Process Automation?
- Cost Savings – Automated processes cost far less than employee-driven processes.
- Ease of Use – Software robots teach themselves to accomplish tasks.
- Resilient – Well-maintained software robots operate 24/7/365.
- Scalable – An RPA instance grows with the organization.
- Reliable & Mature – Software robots are well past the “trial” stage and are dependable.
- Engagement – Software robots can engage with employees and IT assets to accomplish a pre-defined set of tasks.
Are There Any Risks Associated with Robotic Process Automation?
As CEOs and CXOs consider the potential benefits of RPA, they attempt to balance those benefits with any potential downside. Like any technology, RPA must be introduced to an IT environment and maintained in an IT environment where the software robots will be a net benefit for the corporation. Some of the potential pitfalls of RPA are:
- Limiting Innovation – When processes are routinely automated by software, the human mind that may have a better idea may get left out of the loop.
- The Fate of Legacy Software Robots – RPA implementations that are poorly conceived and executed sometimes result in software robots that cannot handle the leap to the next IT environment but are still needed for internal functionality.
- The Speed of Deployment – RPA implementations should be rolled out in stages to avoid issues related to overwhelming the system and employees with dramatic change.
- Security – Software robots must be configured and maintained by high-level IT professionals to ensure that they don’t become the cause of security gaps.
- Creating More Maintenance Complexity – Because software robots work through a user interface – much like a live employee – there is an added layer of maintenance that must be taken into consideration.
Fortunately for your organization, CIO Advise has seen all the challenges of RPA implementations, and we have the specialization and experience to help you avoid these issues and to leverage RPA for your organizational advantage.