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Imagine what happens to your company if an unexpected natural disaster — a flood, fire or tornado — causes major damage to the systems and data stored within. What if a hacker steals your data or holds it hostage in a ransomware attempt or cyber attack?
These instances are all too common. It’s why your business needs an incident response plan that’s responsive and ready to be deployed at the first signs of trouble.
An incident response plan helps you prepare and respond to the unthinkable. A comprehensive incident response plan determines the people, steps and processes responsible for restoration and recovery. The intent is to reduce the time your company and its operations are down, limiting the loss of business and customers.
An incident response plan is a component of a broader business continuity strategy, which creates the policies and communication protocols when the business operations are under threat. In the midst of chaos, these plans are a way to ground employee, stakeholders, shareholders, customers and the general public about the steps being taken and when.
The incident response team is the heart of your incident response planning work. Usually, members of your internal IT team or managed IT services provider play lead roles in the team. Other integral players are your legal counsel, communications staffers, key business unit leaders and human resources professionals. The technical experts will be focused on the collection, preservation and analysis of data related to the incident.
Here are the most common steps in building your incident response plan:
Once a disaster is declared, the incident response plan springs into action. There are phases, several of which apply more to cyberattacks than to natural disasters, including:
At CIO Advise, we help companies create incident response plans and implement solutions to keep data and systems protected. Learn more about why CIO Advise is the top choice for businesses needing IT support and consultation by scheduling a free, no-obligation initial consultation today.